SudaCall Support

Operated by CreamHouse Co., Ltd. · 한국어

Contact us

Questions about the app, billing, your account, or creator payouts? Reach us here.

FAQ

How do I make a call?
Tap anyone on the Contacts tab and the call starts. To schedule incoming calls, go to Settings → Schedule incoming calls.

Am I talking to a real person?
No. Everyone you call on SudaCall is an AI, and conversations are generated by AI.

Is my call audio recorded?
We do not store call audio. For how long we keep the text needed for summaries and call history, see our Privacy Policy.

How do I cancel my subscription?
Cancel where you subscribed. On iPhone, go to Settings → Apple ID → Subscriptions. On Android, go to Play Store → Payments & subscriptions. You keep access until the paid period ends.

How do I delete my account?
In the app, go to Settings → Account → Delete account. Your request is recorded and the account is deleted for good after 7 days; sign in again with the same account before then to restore it (creator voices and recordings are deleted right away). If you can't use the app, follow Delete your account. Your subscription must be cancelled separately in the store to stop billing.

A conversation felt harmful or inappropriate.
Open the call in your call history and tap Report this conversation. You can also read our Crisis Response Protocol.

If you are thinking about suicide or hurting yourself, please reach out now.

988 Suicide & Crisis Lifeline: call or text 988 (free, 24/7) · In immediate danger: call 911

SudaCall is not an emergency service, and its characters are AI, not counselors.

Terms of Service · Privacy Policy · Delete your account · Crisis Response Protocol